Sometimes, the people I connect with online become friends, and sometimes in a wonderful twist of luck those friends turn into clients and that’s exactly what happened with Kym. We met on Instagram around 4 years ago when I was just beginning my business so when she came to me wanting to create a visual identity and website for her health and wellness brand, I was SO excited!

Today is launch day for the Felicity Loft brand (and the unveiling of their website on Shopify!) and I’m so excited to have been apart of such a special project! Megan reached out to me about creating a brand for her online shop, Felicity Loft, and I was stoked.

If you’ve ever wondered, what’s a logo suite? Why do I need a Brand Style Guide? When I hire a web designer, what do they provide? I’m answering all these questions (and so many more) that outlines my signature service, the Master Branding Experience so you have full understanding of how each piece fits together in my process.

Marketing Collateral is one of those things, that if you don’t know what it is, you probably mentally check out and don’t think about it again. But, if you’re ready to up-level your business and are looking into branding with a designer, chances are you’ve heard of Marketing Collateral and want to know more about what this is.

This may come as a surprise, but developing a website for my clients doesn’t begin with a color palette, or with an inspiration board. While those things are a part of the process, the real magic of creating a website that WORKS is understanding and crafting a Brand Statement, and that’s what I help my clients with before we even get started on their website design. So how does one go about creating a Brand Statement? Let me show you.

Taking the huge step of investing in your business with a professional brand is scary. Here are some concerns a lot of people have before working with a brand designer: What if I don’t make back my investment? What if my designer can’t translate my vision? How can I entrust my visuals with someone else?

I remember when I first started R Artspace back in 2016. I didn’t know a lot about which software to use to run my business and had a lot of questions because there are SO many options to choose from when it comes to software.

Last year, 2019 was my first year as a full-time entrepreneur as a brand and website designer. And it was amazing. Ups and downs that you can read all about here, but basically working from home and doing work that inspires me everyday is such a blessing and I love it. Well, my world is about to change…

As a brand designer, it’s imperative that I understand who my clients are targeting. Why? Because knowing your target audience is one of the most important steps to reaching your goals in business. Your target audience is the group of people who want to hear from you, they are interested in what you’re offering, and will be your tribe to rave about how wonderful you are after you’ve worked together. And, as a brand designer, it’s my job to create a visual presence that appeals to your target audience.

Having an online business that’s service-based means that there’s a lot of digital forms that go back and forth between me and my clients. From proposals to questionnaires to contracts, there’s a lot of back and forth. Whether you’re a health coach, life coach, brand designer, bookkeeper, or other types of 1-1 service, looking professional online is big on the importance scale when you’re looking to build trust.

If you Google how to start a business, many times you’ll come across the need to create a business plan. While I’m not against business plans I feel like it can be a hurdle to the enthusiasm and excitement you have to get started. When you come up against a daunting, 20+ page plan it can take the wind right out of your sails.

As I sat in my chair behind my iMac in my little home office, a wave of excitement shot through me. I was in charge of my whole day. Not only that, my whole year. 2019 would have so much to teach me, but in this moment, I felt freedom and joy at the expansiveness of the week, the work I would get to do, and the control I had over my life.

After over 3 years in business and talks with dozens if not hundreds of business owners, I’ve found common threads of struggle when it comes to getting the illusive “cohesive brand.”

Having a brand for your business is so important in today’s market, but WHY is it so important? And, let’s take a step back, what IS a brand? And HOW does it move your business forward?

I’m diving into all these questions and more with real world examples, best tips, and what you can do next to build your brand, attract ideal clients, and book out your service.

answering-the-question-what-is-branding-and-why-its-so-important-for-big-and-small-business-by-r-artspace.jpg

Nowadays the word “brand” gets thrown around a lot more often than in years past. People say things like “that’s very on brand” because we’ve come to understand that branding is powerful and to build a personal brand / following / influence / or business, having a brand that clearly communicates what you’re about and who you serve can catapult your business forward no question.

So what exactly is branding?

Your brand is the personality of your business in visual form.

Your brand communicates your personality, your values, your attitude and how you make people feel. How does it do all that? With these three things working in harmony:

Core values

Messaging

Visuals

Your brand is the essence of your business. Similar to your personality that makes you unique and quirky and lovable, your brand is what makes your business different from others offering a similar service and attractive to the right people.

So let’s break down each of the 3 elements of branding and how they all fit together.

Core values

Your values are determined long before your visual brand takes shape. These core values are normally what drives you to begin your own business and develop your product in the first place.

Such as security was a core value to Jamie Siminoff, founder of Ring. He wanted to feel safe and secure in his home which drove him to create his product of a security, motion-sensing camera to the outside which in turn keeps thousands of families safe everyday.

Body positivity is a core value of Aerie, is a lingerie lifestyle retailer and intimate apparel sub-brand owned by American Eagle. This value of body positivity led them to begin Aerie Real, a campaign that started in the spring of 2014 where the company decided they no longer wanted to use super models and digital retouching. Instead they used women of all shapes, sizes and colors with beauty marks and all to encourage body positivity. The result was a huge outpouring of support in this new marketing campaign that highlights the deep desire in all of us: acceptance as we are.

Image used in Aerie Real article by Aerie

Image used in Aerie Real article by Aerie

Here are some other values of brands that are front and center in their business and in turn are front and center in their marketing and visuals and every other piece of their businesses. Comfort is a value of ThirdLove, Excellence is a core value of Starbucks, Friendliness is a core value of Southwest, Privacy is a core value of Apple, and so forth.

Your core values will shine through your business and be displayed in many ways. In the messages you send, in the images you show, and in the way you interact with customers.

Pinpointing your core values is one of the most important things you can do when starting your business and coming back to reviewing them every quarter is helpful.

Donald Miller of Storybrand recommends identifying 3 core values and list them in order of importance, memorize them and keep them close to you because your brand’s future depends on them. You don’t necessarily need to share them on your website, although you totally can, but it’s a great internal guide for your business.

how-to-create-a-clear-brand-donald-miller-reference.jpg

Messaging

Your messaging is multi-faceted but stems from how you communicate to what you communicate. The way you communicate is one of the key ways to attract your ideal clients and grow a following.

YOUR BRAND MESSAGE

It’s really important that you become crystal clear on what your business is about and how you can help someone in their life. I recommend you read the book Building a Storybrand to get clear on your messaging, but for now, build your opening line: who are you talking to / how do you help people / and why is it important. For me my brand message is this:

“Partnering with ambitious entrepreneurs who feel passed by in a crowded industry develop a cohesive brand and website so you can stand out online and attract ideal clients with less work.”

My message identifies who I’m helping– ambitious entrepreneurs, how I help them – developing a cohesive brand and website, and why it’s important – so they can attract dream clients with less work.

Identifying your brand message will help guide all your marketing materials as well as how you communicate and what you communicate. I encourage you to develop your own brand message today!

NEXT STEP: Write down and memorize your one-liner: who are you talking to / how do you help people / and why is it important.

HOW YOU COMMUNICATE

Do you communicate with sarcastic humor? Kind encouragement? Or radiating positivity? Whatever your style of communication, stick to what feels right for you. One of the biggest mistakes you can make is to try to emulate someone else’s voice. Not only will it seem forced, but it will not be authentic and people can see right through inauthenticity.

Keep your communication style true to who you are and you will 100% attract the right people to you.

A good example of this is my friend Asia of Asia Dore Photography She’s hilarious! She’s witty, down-to-earth she’s true to who she is and the way she communicates stands out for sure.

WHAT YOU COMMUNICATE

What you communicate is really important. Because you want what you communicate to resonate with the right audience and help move your business forward.

That’s why it’s important to understand the needs of your target market.

What do they struggle with

What is the biggest hurdle they have to overcome to work with you?

What holds them back?

Understanding their specific struggles will help you come up with ideas of content you can write about that will immediately attract who you want to work with.

For instance, if a social media marketing company knows I struggle with what to post on Instagram they will create content such as “3 things you can do to attract your tribe on instagram” “never struggle with what to post again with this solution” “50 content ideas for Instagram.”

Another example is one in my business. I know that working with me is a big financial investment, so I now offer 4, 6 and 8 month payment plans that don’t affect project timeline or website launch date. I do this because breaking it down into smaller payments is easier and I know that they will see a return on their investment within the time of launching their new brand and the time of completing their payments.

If you honestly don’t know what your target audience struggles with, ask them! You can do this with Typeform, Survey Monkey, or even Instagram stories have polls, questions and surveys.

Visuals

I saved the best for last! Having the right visuals will tie your brand together in a powerful and captivating way. Not only will the right people be visually attracted to your business, but your color palette, and typography will immediately share your personality and show people how fun / goofy / professional / exciting / mindful / or luxurious your business is.

VISUAL BRANDING INCLUDES:

Logo

Color palette

Font combinations

Marketing materials

Collateral items

Social media platforms

Photography

Website

Videos

Commercials

Ebooks & Books

etc.

Having a visual brand foundation, just like the other aspects that make up a brand is having solid footing that can help grow your business for years to come with clarity, professionalism and confidence.

Brand photo for Katie Rollins branding. View her full project here.

Brand photo for Katie Rollins branding. View her full project here.

Apple is the biggest brand in the world valued at over 214 billion dollars and their visual brand is one of the most minimal. From the simple apple icon to their impeccable white packaging, Apple leads the way in powerful visuals with a streamlined, simple and strategic approach. They have managed to lead the tech industry while also maintaining a luxurious image and appeal to millions.

Something important to keep in mind is that visual branding, much like marketing, needs to stay consistent and relevant. If your visual brand is outdated or looks like it’s a few decades behind, you may not be able to charge what you want to make, or be seen as capable or experienced.

And if you’re wondering what dated looks like, think of solid background bold background colors on a website, or for a logo a thick script font in gold.

MW-brandingArtboard 9.jpg

Visual branding needs to have a timeless aspect to it, that’s why with my branding clients I never follow trends, because trends come and go. But keep things classic with a modern edge is where you’ll make a visual impact as well as stay current for many years to come.

There are many ways to have a strong visual brand, but no matter what type of visual branding you choose, when you continue to stay true to your values, remain consistent, and stay streamlined, you will grow your business to be recognizable and captivating to the right people.

Now that we’ve covered the 3 most important elements that make up a strong brand, here are 8 incredible by-products your business will enjoy.

IT SETS YOU APART

With all the other businesses out there who do exactly what you do, standing out is VITAL. Having a distinct visual brand will help you do that and solidify your spot in your industry as the expert and go-to authority.

2. YOU LOOK PROFESSIONAL

When you get your business off the ground, many times you’re doing it all yourself. Perhaps you pay someone for a logo, and get your website set up on Wix. But when you’re ready to take that next step in your business, go to a new level financially or expand your reach you need to look the part. Just like you wouldn’t show up at a job interview in sweats, most times you won’t get those high paying clients with a brand that looks pieced together.

3. YOU CAN MAKE MORE MONEY

When your business is professional, looks expensive, and you look like you’ve done your homework, you can charge more. People don’t question your legitimacy. They will more likely trust your business that you can deliver when your business actually looks like it can deliver.

4. YOUR BUSINESS HAS DIRECTION

One of the best things about having a visual brand is that your business has a clear direction. No longer are you just using any photos cause you like how they look, you’re using them because they’re cohesive. No longer are you using a huge array of colors cause you like how they look, you’re using a specified color palette that will carry on throughout your online presence that makes your business look like it has a clear direction. With my Branding clients I provide them with a Brand Style Guide. This style guide helps my clients create marketing materials long after we’ve worked together. This style guide gives clear direction so you know exactly how to use your branding in the future.

5. YOUR BUSINESS HAS CONSISTENCY

Having a streamlined and strong brand all across your online platforms is important because consistency breeds trust. An onlooker can see that you’re available, professional, and consistent from your website to Instagram and that builds rapport with your tribe.

KR-branding-by-r-artspace.jpg

6. DISTINCTION

If you’ve been wondering how you can stand out online, having a strong visual brand is one of the quickest ways to get there. Not only will you look different from the competition, your visual brand will attract the RIGHT people. It’s important to note that you don’t want to attract EVERYONE. Just the right people and having a visual brand tailored to your business goals and personality will do just that.

7. SHARES YOUR PERSONALITY

Speaking of personality, you can say a lot just with your visuals. Look at confident Target, or empowering Nike. They have strong visual brands that reinforces their values and personality with their color palettes, font combinations, commercials, and just about every marketing piece they put out there. You’re not just like everyone else. You are unique and special and your branding should showcase that.

8. ATTRACTS YOUR TARGET AUDIENCE

Wouldn’t it be great to have a line of people ready, waiting and excited to work with you? That’s absolutely possible with the clarity in your business. Identify your core values, get clear on your message and have a visual brand in place that will communicate all the right messages so you can have a line of people excited to work with you and grow your business with confidence.

All these by-products are amazing, but what’s really important is that you won’t feel lost in a crowd, or embarrassed sending someone to your website. You’ll show up with more confidence in yourself, your business and your services which will lead you to more sales.

Something important to remember is that building a strong brand takes time and consistency. If you’re in the process of building your brand great job! Stick with it. If you’re at the beginning stages, start with identifying your core value and if you’ve been in business for a few years perhaps now is a great time to consider visual branding or rebranding for your business.

Want some professional feedback on your current brand and website?

I would love to invite you to learn more about my free Brand Clarity Mini Sessions where I give you tailored advice on your website and brand messaging.

LEARN MORE

Katie is a successful online marketer but felt like her online presence was “chaotic.” It was too all over the place and didn’t look cohesive across platforms. When Katie reached out to me about branding I was thrilled to work with her. She opted for the Brand + Photos + Website design service which meant her branding and photos were fully custom.

It’s March, and that means that R Artspace is turning 3 years old! Kinda crazy that it took almost 3 years of side-hustling to get to full-time status (If you wanna read about that journey, head over to this recent post). But in light of recently going full-time, I would love to share some misconceptions I had about working from home and what actually happened.

Back when I started this whole online business journey, I was convinced that I could get a website up and running and in a matter of months quit my day job. Boy was I wrong. Not only did it take YEARS, but it took so much more time, commitment and patience than I ever thought before.

Often times people think branding is a color palette and logo– and it is, but it’s also so much more.

Branding is the heart, soul, and spirit of a business in visual form. It invites viewers into a story and allows them to feel something they can connect with. While branding can be complicated, I would love to break down the basics so you can get started with a brand for your business, because it’s just that important!

Confidence plays a major role in how you do business. Confident people can easily talk about the benefits of their service, the investment to working with them and can help clients through their process with ease and certainty.

Not everyone is ready to invest the big bucks for branding their business, especially when you're just working to get a consistent income stream. And I totally get that. That's why I've created a little round-up of practical ways you can make smaller investments to hold you over until you can brand professionally.